This privacy notice explains how bruno-officieel.nl collects, uses and protects your personal information when you visit our site. We take your privacy seriously and handle your data in line with UK GDPR and the Data Protection Act 2018.
Bruno is an online platform offering slots, live games and sports betting to players aged 18 and over (18+). This policy covers the editorial portal at bruno-officieel.nl, not the operator's own gaming platform — for questions about account data held by the operator itself, contact their support team directly.
Who controls your data
bruno-officieel.nl is the data controller for any personal information you provide through this site. We are responsible for ensuring your data is processed lawfully, transparently and securely. For any questions about how we handle your information, contact us at [email protected].
What information we collect
We collect two categories of data when you use our site.
Technical data arrives automatically when you browse: your IP address, browser type, device identifier, operating system, pages visited and the time spent on each. This is gathered through cookies and similar tracking technologies — see our cookie policy for a full breakdown of what is stored and for how long.
Contact-form data is what you choose to send us: your name, email address and the content of any message you submit through our contact page. We do not collect payment information, account credentials or identity documents — those belong to the operator's own systems, and their privacy policy governs how that data is handled.
How we use your data
Technical data helps us understand how visitors navigate the site, which pages are read most often, and where improvements are needed. We use this to optimise page layout, fix broken links and ensure the site loads quickly across devices. The lawful basis for this processing is our legitimate interest in running an effective, user-friendly portal.
Contact submissions are used solely to respond to your question or enquiry. We will not add your email address to a mailing list without your explicit consent, and we will not pass it to third parties for marketing purposes. The lawful basis here is either consent (when you submit the form) or performance of a contract (when your enquiry relates to a service request).
Analytics and third-party tools
We use third-party analytics services to measure traffic, track referral sources and understand visitor behaviour. These providers — typically Google Analytics or similar platforms — process anonymised or pseudonymised data on our behalf. Their own privacy policies govern how they handle this information, and we recommend reviewing them if you have concerns about data shared beyond our direct control.
Advertising networks may place cookies to serve relevant ads when you visit other sites. These are third-party cookies, and you can block them through your browser settings without affecting the core functionality of bruno-officieel.nl.
Who else sees your information
We share data with a small number of third parties, all of whom process it under contract and in line with UK data protection law.
- Hosting providers store the site's files and databases, which means they technically have access to any data submitted through our forms — though they are contractually prohibited from using it for any purpose other than running the infrastructure.
- Analytics platforms receive browsing data to generate usage reports.
- Advertising partners may receive anonymised or aggregated data to measure campaign performance.
We do not sell your personal information to anyone, and we do not pass contact details to marketing databases. If a legal obligation requires us to disclose data — for example, a valid court order or a request from the Information Commissioner's Office — we will do so, but only to the extent the law demands.
Transfers outside the UK
Some of our third-party processors operate servers outside the United Kingdom. Where data is transferred to countries without an adequacy decision from the UK government, we rely on standard contractual clauses or other safeguards recognised under UK GDPR to ensure your information remains protected.
Your rights under UK GDPR
You have the following rights over your personal data:
| Right | What it means |
|---|---|
| Access | Request a copy of the data we hold about you |
| Rectification | Ask us to correct inaccurate or incomplete information |
| Erasure | Request deletion of your data when there is no compelling reason for us to keep it |
| Restriction | Limit how we process your data while a dispute is resolved |
| Portability | Receive your data in a structured, machine-readable format |
| Object | Oppose processing based on legitimate interests |
| Withdraw consent | Revoke permission for processing that relied on your consent |
To exercise any of these rights, email [email protected] with enough detail for us to locate your information — typically the email address you used when contacting us. We will respond within one month, and there is no charge unless your request is manifestly unfounded or excessive.
Complaints and the ICO
If you believe we have mishandled your data, you have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office. You can reach them at ico.org.uk or by calling their helpline on 0303 123 1113.
How long we keep your data
Technical and analytics data is typically retained for 26 months, after which it is either anonymised or deleted. Contact-form submissions are kept for as long as the enquiry remains open, plus an additional 12 months to handle any follow-up questions. Once that period expires, we delete the message and your email address unless you have separately consented to ongoing communication.
Cookies and tracking identifiers last for the duration specified in our cookie policy — usually between one session and two years, depending on the type and purpose of the cookie.
Protection of minors
bruno-officieel.nl is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under that age. If you are a parent or guardian and believe your child has submitted data to us, contact [email protected] immediately and we will delete it without delay.
Households with children should consider using parental-control software such as Net Nanny or Qustodio to restrict access to gambling-related sites. Devices shared with minors should have appropriate filtering in place.
Changes to this policy
We review this privacy notice regularly and update it when our data practices change or when the law requires it. The date at the end of this document shows when it was last revised. Significant changes will be highlighted on the homepage for at least 30 days, and where legally required we will seek fresh consent before applying new terms to data you have already provided.
Contact us
For questions about this privacy policy, to exercise your data rights, or to raise a concern about how we handle your information, email [email protected]. We aim to respond within 48 hours during the working week.
Last updated: 6 January 2026
This site is for players aged 18 and over (18+). If gambling ever stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.